Ticket Delivery Information

Your tickets are sent electronically to the email address you provide when booking. Some events also offer SMS delivery at checkout, where your ticket link is texted to your mobile and your receipt is emailed.

If you haven't received your tickets, first check your junk or spam folder and that you entered the correct email address. You can also go to My Tickets at https://www.123tix.com.au/events/access, enter your email address and select Receive Access Link to view, download or resend every booking made with that email.

Some events have a delayed ticket release. If this applies to your booking, the release date is shown at checkout, you'll receive a payment confirmation straight after purchase, and your tickets will be sent on the release date. My Tickets also shows the date your tickets will be available.

If you're still unable to locate your tickets, contact 123 Tix support with your Booking ID (if available) and a brief description of the issue, and we'll locate your booking and resend your tickets if required.