Refunded or Cancelled Tickets

Refunded or Cancelled Tickets

Tickets may be refunded or cancelled for a number of reasons, including:

• You requested a refund.
• A chargeback or payment dispute was approved by the cardholder's bank.
• The original purchaser requested a refund or cancellation.
• The event was cancelled by the organiser.
• The booking was cancelled due to a payment issue or suspected fraudulent activity.

If your tickets have been refunded, you'll receive an email with the subject "Refund Processed" and your Booking ID, and your booking will show as REFUNDED on the My Tickets page.

If you're unsure why your tickets are no longer valid, contact 123 Tix support for assistance.