Cancelled Events

If an event is cancelled, the event organiser will advise affected ticket holders of the available options.

Depending on the organiser's policy and applicable consumer laws, these may include:

  • A full or partial refund.
  • An exchange for another event or performance.
  • A credit or other alternative offered by the organiser.

Any instructions, including how to claim a refund or exchange, will be provided by the event organiser or ticketing provider.

If you've been notified that an event has been cancelled and have questions about your options, contact the ticketing provider or event organiser for further assistance.

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