How to use Add Booking

How to Sell Tickets from the Box Office

Each event's Box Office lets you quickly process ticket sales directly within your event. This is ideal for over-the-phone bookings, in-person sales, complimentary tickets, or any sales that need to be recorded manually.

If you need to import a large number of bookings at once, refer to the Importing and Distributing Bulk Tickets guide.

Step 1: Open Your Event

1. Log in to your account.

2. Select "Manage Events".

3. Click "Current Events".

4. Locate the event you wish to manage.

Step 2: Open the Box Office

There are two ways to open it:

• From the event list: click the green "Box office" button in the "Actions" column.

• From within the event: click the green "Box office" button in the banner at the top of the page.

Both open the Box Office page for that event. (The button appears once your event has ticket types, and is greyed out once ticket sales are closed.)

Step 3: Create the Booking

On the Box Office page you can:

• Select the ticket types and quantities to sell.

• Enter attendee and purchaser details.

• Take payment by cash, EFTPOS, complimentary or your other box office payment methods.

• Complete the booking and issue tickets immediately.

Tips

• Ensure you have selected the correct event before creating a booking.

• Double-check attendee details before finalising the booking.

• Tickets created through the Box Office are recorded against your event and appear alongside your online sales.

• Use the Attendee Import Wizard (Event options -> Attendees) when creating large numbers of bookings to save time.