Question Library

The Question Library holds ready-made questions (such as dietary requirements, accessibility needs, emergency contacts and waivers) that you can add to any of your events, so you don't have to write them again.

Step 1: Access Event Management

1. Log in to your account.

2. Navigate to "Manage Events" and then "Current Events".

3. Find the event you wish to edit and click on the blue hyperlinked event title.

Step 2: Add a Question from the Library

1. Click "Event options" at the top of the page and select "Attendee Questions" (under Attendees).

2. Click "Add from Library" and choose the question you want to add. Or click "Add Extra" and pick it under "Prefill from Question Library", then click "Load template".

3. Review the question's settings, tick the "Ticket Types" it applies to (ticket types are not copied from the library), and click "Save".

Tips:

• Each question you add is a copy: changing it on your event doesn't change the library, and later library changes don't change your event.

• To browse every question available, click "Question Library" on the Attendee Questions page.

• Use clear and concise wording so customers can easily understand what information is being requested.