Can I sync products from an existing Shopify store?
Yes, for stock. Shopify Sync keeps your merchandise stock in step with your Shopify store, matching each product, or each size or colour, by SKU. It doesn't create products: they need to be in your Merchandise catalogue with the same SKUs as in Shopify.
Bring your products across (optional): in Shopify, export your inventory (Products -> Inventory -> Export). Then, on the Merchandise page, click "Import CSV" and upload the file. Products come in with their SKUs, stock and sizes (one option per product) at a price of 0, so set each price, and add an image to each size, afterwards. Products with more than one option (for example size and colour) are skipped.
Connect: click "Shopify Sync" on the Merchandise page, enter your store domain (e.g. your-store.myshopify.com) and click "Connect my Shopify account" to approve access in Shopify.
Turn it on: choose the Inventory location, tick "Enable automatic stock sync" and click "Save settings". Click "Sync stock now" for an immediate update. Any Shopify SKUs that don't match a product are listed so you can fix them.
Two-way (optional): tick "Write 123 Tix sales back to Shopify" so a 123 Tix sale also reduces your Shopify stock.
Still need help?
Chat with our support team or send us a message and we’ll get back to you.